Privacy Policy
Privacy Policy
Last updated: June 26, 2026
XTVIS respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a quote request, contact us, or use our photography and retouching services.
Who We Are
This website is operated by XTVIS, a China-based jewelry photography and retouching studio serving global e-commerce brands.
Legal Entity: Huizhou City Xintu Technology Co., Ltd.
Brand Name: XTVIS
Location: Shenzhen / Huizhou, China
Email: listy0821@gmail.com
WhatsApp: +86 150 1945 0435
Information We Collect
When you visit our website, submit a quote request, or contact us, we may collect the following information:
Name
Email address
WhatsApp or phone number
Company or brand name
Product category
Service requirements
Number of products or SKUs
Estimated number of final images
Reference image links
Project deadline
Project details or special requirements
Any files, images, links, or other information you choose to provide
We may also collect limited technical information, such as your browser type, device type, IP address, pages visited, referring pages, and general website usage information.
How We Use Your Information
We use the information we collect to:
Respond to your inquiries
Review your project requirements
Prepare quotations and proposals
Communicate with you about your project
Provide photography, retouching, and visual content services
Manage project files, feedback, revisions, and delivery
Improve our website, services, and customer experience
Maintain website security and prevent misuse
Keep necessary business records
We do not sell your personal information.
Quote Requests and Project Information
When you submit a quote request through our website, the information you provide may be stored in our website system and sent to our email inbox so that we can review your request and respond.
If you provide product images, reference images, brand materials, product links, or project details, we will use them only for the purpose of understanding your requirements, preparing a quotation, communicating with you, or providing the requested service.
Project Files and Client Materials
Any product images, reference files, brand materials, design references, or project information you provide remain your materials. We will not sell, rent, or intentionally disclose your confidential project materials to unrelated third parties.
We may use necessary service providers, such as website hosting, email, form, SMTP, file transfer, cloud storage, or communication tools, to operate our website and provide our services.
Cookies and Website Analytics
Our website may use cookies or similar technologies to help the website function properly, remember basic preferences, improve performance, and understand general website traffic.
You can adjust your browser settings to block or delete cookies. Some parts of the website may not work properly if cookies are disabled.
How We Share Information
We may share information only when necessary to operate our business, provide our services, communicate with you, or comply with legal requirements. This may include sharing information with:
Website hosting providers
Email and SMTP service providers
Form management tools
Cloud storage or file transfer providers
Project communication tools
Professional advisors
Legal authorities, if required by law
We do not sell, rent, or trade your personal information to third parties.
International Data Transfers
Because XTVIS is based in China and serves international clients, your information may be processed, stored, or transferred across countries or regions. By using our website or contacting us, you understand that your information may be transferred internationally as necessary to provide our services.
Data Retention
We keep your personal information only for as long as necessary to respond to inquiries, manage projects, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate business interests.
You may request that we delete your personal information, unless we need to keep it for legitimate business, contractual, accounting, legal, or security reasons.
Data Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information we process.
Your Rights
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict certain uses of your information
Withdraw consent where consent is used as the legal basis
Request information about how your data is used
To make a privacy request, please contact us by email.
Third-Party Links
Our website may contain links to third-party websites, such as portfolio references, cloud storage links, social media platforms, payment services, or communication tools. We are not responsible for the privacy practices, content, or security of third-party websites.
Children’s Privacy
Our website and services are intended for business clients and are not directed to children. We do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
XTVIS
Legal Entity: Huizhou City Xintu Technology Co., Ltd.
Email: listy0821@gmail.com
WhatsApp: +86 150 1945 0435
Location: Shenzhen / Huizhou, China